These terms govern access to RentMapr, including the website, mobile applications, property tools, enquiries, owner tools, notifications, support channels, and related services.
1. Eligibility
You must be at least 18 years old and legally capable of entering into contracts to create an account, post a property, contact an owner, manage listings, or use transaction-related features.
If you use RentMapr for an organisation, owner, landlord, agent, representative, or other person, you confirm that you are authorised to act for them and bind them to these terms.
2. Accounts and protected actions
Some browsing may be available without an account. Protected actions such as saving favourites, saving searches, contacting owners, posting properties, editing listings, receiving account notifications, using owner tools, and deleting an account require sign-in.
You are responsible for the accuracy of your account information and for all activity under your account. Keep your device, OTPs, passwords, email, phone number, and sign-in methods secure.
We may suspend, restrict, or terminate accounts that appear fraudulent, unsafe, unauthorised, duplicated, abusive, abandoned, or in breach of these terms.
3. RentMapr role
RentMapr helps users discover rental properties, publish rental listings, save searches, save favourites, initiate enquiries, receive listing alerts, and manage owner leads. We may provide maps, Places search, notifications, reporting, moderation, analytics, account controls, and support tools.
RentMapr does not own, inspect, verify, broker, lease, manage, value, finance, or legally approve the properties listed on the platform unless a specific feature expressly says otherwise.
We do not guarantee that a property is available, lawful, accurately described, suitable, verified, owned by the person posting it, free from dispute, or fit for your purpose. Users must carry out their own checks before visiting, paying, signing, or moving in.
4. Renter responsibilities
If you search for, save, enquire about, call, message, visit, or shortlist a rental property, you are responsible for verifying the property, owner or agent identity, rent, deposit, brokerage, maintenance, lock-in, utilities, move-in date, house rules, society rules, police verification requirements, agreement terms, and all charges.
Do not pay token money, deposit, brokerage, rent, booking amount, or any other amount unless you are satisfied with the identity of the recipient and the legitimacy of the property. RentMapr is not responsible for payments, promises, refunds, or disputes outside official RentMapr payment flows, if any are introduced.
5. Owner, landlord, and agent responsibilities
If you post or manage a property, you confirm that you have the right, authority, and permissions required to advertise the property, upload its content, show its location, share contact options, and respond to rental enquiries.
You must provide accurate, current, and lawful information about rent, deposit, maintenance, property condition, address or map area, availability, amenities, restrictions, furnishing, parking, facing, photos, videos, and contact methods.
- Do not post fake, duplicate, bait, unavailable, discriminatory, misleading, stolen, unauthorised, or sale-only properties.
- Do not upload photos, videos, floor plans, documents, contact details, or descriptions that you do not have rights to use.
- Do not misrepresent ownership, authority, brokerage, rent, deposit, maintenance, furnishing, availability, verification status, restrictions, or property condition.
- Keep property status updated if it is rented out, paused, unavailable, under dispute, or no longer controlled by you.
- Comply with applicable tenancy, housing, tax, consumer protection, anti-discrimination, society, municipal, and local laws.
6. Listing publication and moderation
Published listings may be visible to users, visitors, search engines, app stores, and third-party share targets. You are responsible for the public information you choose to provide.
We may review, reject, edit display formatting, de-rank, archive, unpublish, hide, delete, or restrict properties or user content if we believe it violates these terms, law, platform safety, content quality requirements, or user trust.
We may expire listings after a configured period, request re-confirmation, limit repeated posts, require phone verification, or require additional checks before publishing or restoring certain properties.
7. Enquiries, calls, WhatsApp, and external contact
RentMapr may help renters contact owners through enquiry records, phone links, WhatsApp links, navigation links, email links, push notifications, or other app actions. Once you move to a phone call, WhatsApp, maps app, email client, payment app, or offline conversation, that interaction is outside RentMapr and may be governed by that third party's terms.
Do not spam, harass, scrape, sell, misuse, or republish contact details obtained through RentMapr. Use enquiry and contact features only for genuine rental discussions.
8. Prohibited conduct
You must not misuse RentMapr or harm other users, the platform, or third parties.
- Do not commit fraud, impersonation, harassment, spam, phishing, scraping, data harvesting, unauthorised advertising, or illegal activity.
- Do not bypass security, rate limits, authentication, App Check, access controls, moderation, country rules, feature flags, or posting restrictions.
- Do not upload malware, exploit code, harmful links, unlawful content, sexually explicit content, hate content, personal documents without permission, or content that violates third-party rights.
- Do not use RentMapr to discriminate unlawfully based on religion, caste, gender, marital status, disability, nationality, ethnicity, family status, food preference, or any protected category.
- Do not interfere with the service, overload infrastructure, reverse engineer non-public parts, or use automated tools without written permission.
9. User content licence
You retain ownership of content you submit, such as property descriptions, photos, videos, reports, enquiry context, support messages, and feedback. You grant RentMapr a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, display, format, adapt for technical display, distribute, moderate, secure, and use that content to operate, promote, protect, and improve RentMapr.
You confirm that your content is accurate, lawful, and does not infringe privacy, publicity, intellectual property, confidentiality, contractual, or other rights of others.
10. Third-party services
RentMapr may rely on third-party services for maps, Places search, cloud hosting, authentication, storage, messaging, analytics, crash reporting, App Check, app distribution, payment processing if enabled later, support, and links to external communication apps.
Third-party services may have their own terms, privacy practices, outages, limits, pricing, or restrictions. We are not responsible for third-party websites, apps, payment links, messaging platforms, maps, app stores, or offline dealings between users.
11. Fees, paid features, and taxes
The current release does not process rent payments, deposits, brokerage, loans, subscriptions, boosts, or in-app purchases. RentMapr may introduce free or paid features later.
If paid features are introduced, prices, taxes, renewals, refunds, visibility rules, and feature limits will be shown before purchase where applicable. Unless expressly stated, paid promotion or verification will not guarantee tenancy, enquiry volume, search position, property approval, or successful closure.
12. Safety, visits, and offline dealings
Property visits, meetings, negotiations, payments, police verification, rental agreements, handover, repairs, society approvals, and move-in activities happen between users and relevant third parties. Take sensible precautions, meet safely, verify documents, avoid advance payments to unverified persons, and keep written records.
RentMapr is not liable for offline incidents, user disputes, payment loss, property condition, refusal to rent, eviction, deposit deductions, brokerage disputes, agreement breaches, or society decisions, except where liability cannot be excluded by law.
13. Reports and enforcement
You can report suspicious properties, misuse, incorrect information, safety concerns, discrimination, rights violations, or objectionable content through the app or at support@rentmapr.com.
We may investigate and take action at our discretion, including warning users, limiting features, removing content, restricting posting, disabling accounts, suspending users, preserving records, or cooperating with lawful authorities.
14. Account deletion and survival
You may stop using RentMapr at any time and may request account deletion through the app, public delete-account page, or support email. Account deletion is permanent and may remove your profile, active listings, favourites, saved searches, enquiries, notifications, and related app data where deletion is legally and technically possible.
Terms that by nature should survive account deletion continue to apply, including user content licences, disclaimers, limitations of liability, indemnity, dispute provisions, and obligations related to past misuse or legal claims.
15. Intellectual property
RentMapr, its name, logo, design, software, source code, databases, workflows, map/listing presentation, and platform content are owned by us or our licensors and are protected by applicable intellectual property laws.
You may not copy, modify, distribute, sell, lease, reverse engineer, scrape, or create derivative services from RentMapr except as permitted by law or with written permission.
16. Service changes and availability
We may add, change, suspend, or discontinue features, routes, integrations, limits, pricing, property rules, moderation rules, supported geographies, or availability at any time. We aim to keep the service reliable, but we do not guarantee uninterrupted, error-free, or always-available access.
We may release features gradually, keep features behind Remote Config or feature flags, or limit features by platform, app version, location, account state, or abuse risk.
17. Disclaimers
RentMapr is provided on an as is and as available basis to the fullest extent permitted by law. We do not warrant that properties, enquiries, maps, distances, estimated locations, availability, rent, deposit, amenities, contact details, owner identities, or user identities are complete, accurate, current, verified, safe, lawful, or suitable for your needs.
Any market information, map position, locality context, or listing metric shown in RentMapr is informational and should not be treated as professional, legal, financial, safety, or tenancy advice.
18. Limitation of liability
To the fullest extent permitted by applicable law, RentMapr will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, loss of profits, loss of data, loss of goodwill, rental losses, payment losses, relocation costs, brokerage disputes, property disputes, or disputes between users.
Nothing in these terms excludes liability that cannot be excluded under applicable law.
19. Indemnity
You agree to indemnify and hold RentMapr harmless from claims, losses, liabilities, damages, penalties, costs, and expenses arising from your content, properties, enquiries, contact activity, conduct, breach of these terms, violation of law, unauthorised representation, or infringement of third-party rights.
20. Governing law and disputes
These terms are governed by the laws of India. Subject to mandatory consumer protection rights and any forum that cannot be excluded by law, disputes will be handled by competent courts, tribunals, or consumer forums having jurisdiction under applicable Indian law.
Before starting formal proceedings, please contact support@rentmapr.com so we can try to resolve the issue directly where appropriate.